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Managing Health Care Organizations: Where Professionalism Meets Complexity Science

Anderson, Ruth A.; McDaniel, Reuben R. Jr.

Health Care Management Review: January 2000 - Volume 25 - Issue 1 - p 83-92

This article examines the intersection of professionalism and complexity science as a source of new insights for improving the health care industry from both a clinical and business point of view. Viewing health care organizations as professional complex adaptive systems suggests eight leadership tasks for addressing the circumstances that engulf health care. Managers who adopt this view will be able to create new levers for positive movement in their organizations.

Ruth A. Anderson Ph.D., is Associate Professor Duke University, School of Nursing, Durham, North Carolina

Reuben R. McDaniel, Jr. M.S., Ed. D., The University of Texas at Austin, Management Science & Information Systems, Austin, Texas.

The authors acknowledge the contributions of Michelle E. Walls and Brigitte Fleeman to our development of this article.

Copyright © 2000 by Aspen Publishers, Inc.