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Laying the Foundation for the National TeleNursing Center

Integration of the Quality-Caring Model Into TeleSANE Practice

Meunier-Sham, Joan MS, RN1,2; Preiss, Rachel M. MS, CNP, RN, WHNP-BC, MA-SANE1,2; Petricone, Randi MSN, CNP, RN, WHNP-BC, MA-SANE1,2; Re, Cheryl BSN, RN, MA-SANE1,2; Gillen, Leah BA1

doi: 10.1097/JFN.0000000000000252
Original Articles

ABSTRACT In 2012, the Massachusetts Department of Public Health Sexual Assault Nurse Examiner (SANE) Program was awarded a grant from the Department of Justice, Office for Victims of Crime, to pilot the use of telemedicine technology to extend the reach of SANE expertise to six diverse communities across the United States. To meet the goals of this project, the National TeleNursing Center (NTC) developed a three-phase professional practice model integrating the Quality-Caring Model (QCM) to support the delivery of NTC teleSANE services. Using the QCM as a foundation for teleSANE practice ensures that patients experiencing a recent sexual assault who participate in teleSANE encounters receive quality forensic nursing care. In this article, we briefly review elements of the QCM, describe the application of the model to the NTC Professional Practice Model, and detail how teleSANEs integrate the QCM Caring Behaviors into all three phases of its model. The NTC Professional Practice Model provides a quality-based teleSANE model that may be translatable to other areas of telenursing practice.

Author Affiliations:1The National TeleNursing Center, Newton Wellesley Hospital

2Massachusetts Department of Public Health Sexual Assault Nurse Examiner Program.

This product was supported by Cooperative Agreement Number 2012-NE-BX-K001, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice.

The authors declare no conflict of interest.

Correspondence: Joan Meunier-Sham, MS, RN, Massachusetts Department of Public Health Sexual Assault Nurse Examiner Program, 250 Washington Street, 4th Floor, Boston, MA 02018. E-mail:

Received February 21, 2019; Accepted May 30, 2019

© 2019 by the International Association of Forensic Nurses. All rights reserved.
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