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A Unique Model of the Community Health Worker: The MGH Chelsea Community Health Improvement Team

Spiro, Anna MA; Oo, Sarah Abernethy MSW; Marable, Danelle MA; Collins, Jeffrey P. MD

doi: 10.1097/FCH.0b013e3182465187
Lay Health Promoters/Community Health Workers

With current trends in legislation around the delivery of patient care, the role of a community health worker (CHW) is gaining growing and much deserved attention. However, a system needs to be built for any CHW program to be successful and sustainable. This article describes a unique approach to community health work at the Massachusetts General Hospital Chelsea HealthCare Center where a well-integrated CHW model provides support for everyone involved in patient care: patients, providers, the community at large, and the internal CHW staff.

MGH Center for Community Health Improvement (Mss Spiro, Oo, and Marable) and Department of Urgent Care (Dr Collins), MGH Chelsea HealthCare Center, Massachusetts General Hospital, Chelsea; and Massachusetts General Hospital, Harvard Medical School, Boston (Dr Collins).

Correspondence: Anna Spiro, MA, MGH Center for Community Health Improvement, MGH Chelsea HealthCare Center, Massachusetts General Hospital, 151 Everett Ave, Chelsea, MA 02150 (

This article was inspired by the great work that the community health workers do at MGH Chelsea. Their work touches and improves the daily lives of our patients. The center relies on their support and is grateful for their commitment and professionalism.

The authors declare no conflict of interest.

© 2012 Lippincott Williams & Wilkins, Inc.