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Technology & Inventions

This blog focuses on the latest products, devices, and ideas to improve emergency medicine practice. Brief news releases and photographs are welcome, and must be submitted electronically. Images must be 300 dpi, in tiff, jpeg, or eps format, and at least 4“x4” in size. Please send information to [email protected].

Friday, February 6, 2015

The Health e-MedRecord

Emergency Medicine News spoke with Carlo Reyes, MD, JD, the vice chief of staff and the assistant medical director of emergency medicine at Los Robles Hospital in Thousand Oaks, CA, and the founder and CEO of Health e-MedRecord, a patient-centered and emergency physician-designed EMR solution. He discussed the difference between his EMR and every other product available, the emphasis on patient involvement, and how his product is HIPAA-secure. Below is an abbreviated transcript of the interview. Read Dr. Reyes’ past columns at



Why is the Health e-MedRecord different from every other EMR?

Probably the most important difference of HEMR is that this is a company that was founded by doctors and for the purposes specifically of realizing the potential of what an electronic medical record was intended to do, which was to make doctors and providers and nurses more efficient in delivering high-quality patient care. You know, I’ve been practicing emergency medicine and pediatrics for 12 years now, and as electronic medical records unfolded in the context of meaningful use and all these requirements, it’s actually made us less efficient. It makes no sense to me.

          It’s really a company that focuses on the needs of the providers that actually deliver the care with the purpose of improving workflows and efficiencies that really takes advantages of the technology of today. A lot of the health records that I use are actually antiquated and don’t really use any of the technologies that could make providers more efficient, and so that was my main purpose.

          Another significant difference between our electronic record and those of others is that it’s really a patient-centered concept, in that engages patients to interact with the sharing of documents because the patient encounter is really what determines what really creates a universal record for the patient. And so, there’s no one electronic record that kind of has the whole picture of the patient’s clinical information unless it really incorporates all the encounters in real time. So, that’s really the main focus for Health e-Med Record is really to give the opportunity for patients to share the most accurate record with their providers in real-time.


We know EPs see EMRs as frustrating more than anything. So, what are some tricks you have up your sleeve to change that?

It was really a pinnacle of frustration that got me to start the company. We’re eight physician investors that all share in the frustration. I’ve been doing a lot of research and development for the past year and a half, and now we’re finally into production. We’re very excited. And the first thing we did is we shared some concepts at the American College of Emergency Physicians conference just last year. And we got such an incredible feedback, and the feedback was basically the hope and the vision that doctors can actually be more efficient using the record. I think the main source of frustration is the fact that there are too many clicks and submenus, and there are too many things that make doctors and providers less efficient. That being the source of the frustration, I wanted to show providers that we can use technology today to make doctors and providers more efficient. And so to that end, I plan on going to — me and my other physician investors and founders — plan on really focusing on a lot of medical conferences to show the possibility of what electronic records can be, and then bring that to reality in our product.


As far as the process and timeline of HEMR’s release, what are we looking at?

We anticipate the full provider — that is, the electronic health record version — to be available mid-to-late June. The patient version, we’ll probably release a beta version for testing purposes in April with the idea that we want to do some heavy testing to make sure that the product is as delivered, and I think that releasing the patient version first will allow us to build a very efficient and robust provider version.


To listen to the interview in its entirety: