Letter to the Editor
EDs Are Already Modeled after Disney
Dr. Graham Walker's article “What Can EM Learn from Disney?” is a reprisal of the book we were tortured with by administration in 2004 when it first came out, If Disney Ran Your Hospital: 9½ Things You Would Do Differently by Fred Lee. (EMN. 2020;42:19; http://bit.ly/2TfSSSV.)
My answer to administration was it already did, evidenced by three-hour waits, Adventureland as the emergency department, Tomorrowland as diagnostic imaging, and Fantasyland as administration. I was removed from the working group for not being a team player.
Mike Overfield, MD
Martinez, CACopyright © 2020 Wolters Kluwer Health, Inc. All rights reserved.