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Mystery Shoppers Should be Illegal

Barr, Matthew MD

doi: 10.1097/01.EEM.0000361670.68208.77
Letters

Farmington, CT

Editor:

Clearly this practice of mystery shoppers should be illegal. (“Mystery Shoppers Derided as Unethical, but Still Widely Used in EDs,” EMN Online June 2009; http://bitly.com/Mystery.) It can endanger the care of other patients in the emergency department by wasting time and resources.

Matthew Barr, MD

Farmington, CT

© 2009 Lippincott Williams & Wilkins, Inc.