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Best practices on team communication

interprofessional practice in oncology

D’Alimonte, Lauraa,d; McLaney, Elizabethb,e,f; Di Prospero, Lisac,d

Current Opinion in Supportive and Palliative Care: March 2019 - Volume 13 - Issue 1 - p 69–74
doi: 10.1097/SPC.0000000000000412
COMMUNICATION IN CANCER: ITS IMPACT ON THE EXPERIENCE OF CANCER CARE: Edited by Elie Isenberg-Grzeda and Janet Ellis
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Purpose of review Good communication is the cornerstone of interprofessional care teams providing optimized quality patient care. Over the last decade, advances in technology have provided tools to improve communication; however, opportunities still exist for innovation and implementation.

Recent findings The literature suggests that interprofessional education and assessment of team communication are fundamental in supporting collaborative care. The literature favours an interactive, team-based approach (e.g. simulation) to learning about communication, in which communication competencies and behaviours are practiced explicitly in an open, feedback-rich environment.

Summary Key elements of excellence in communication are embedded in three priority recommendations: first, the team must adopt a practice strategy that leverages accessible and timely communication second, the team must be open to initial and ongoing training within the domain of ‘effective communication’ third, communication must be the cornerstone to producing a high-performing team that will provide the best care possible.

aDepartment of Radiation Therapy, Odette Cancer Centre

bInterprofessional Education

cPractice Based Research and Innovation, Sunnybrook Health Sciences Centre

dDepartment of Radiation Oncology

eDepartment of Occupational Science and Occupational Therapy, Faculty of Medicine

fCentre for Interprofessional Education, University of Toronto, Toronto, Ontario, Canada

Correspondence to Lisa Di Prospero, Practice-Based Research and Innovation, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Office Number D403b, Toronto, ON, Canada M4N 3M5. Tel: +1 416 480 6100x89513; fax: +1 416 480 5207; e-mail: lisa.diprospero@sunnybrook.ca

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