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Using the Patient Engagement Framework to Develop an Institutional Mobile Health Strategy

Shapiro-Mathews, Eugenia MS, RN; Barton, Amy J. PhD, RN, FAAN

Section Editor(s): Barton, Amy J. PhD, RN, FAAN; Column Editor; Thompson, Teri L. PhD, CPNP, FNP-BC; Column Editor

doi: 10.1097/NUR.0b013e3182a0b9e2
Departments: Information Technology and the Clinical Nurse Specialist

An increasing number of patients with chronic conditions present a challenge to the health care system in the United States and around the globe. The numbers of chronically ill patients who have mobile phones are also on the rise. Mobile phones present an opportunity for the clinical nurse specialist to reach large numbers of patients with chronic conditions as well as their caregivers, including minorities and those of lower socioeconomic status. Although the latest research evidence does not yet support the widespread adoption of mobile technologies for care provision, health care institutions can start forming a step-by-step plan to engage with patients and their families through mobile technologies. The modified Patient Engagement Framework offers steps to adoption of mobile health applications.

Author Affiliations: CIS Support Specialist, Inova Health System (Ms Shapiro-Mathews), Falls Church, Virginia; and Professor and Associate Dean for Clinical and Community Affairs, College of Nursing, University of Colorado (Dr Barton), Centennial.

The authors report no conflicts of interest.

Correspondence: Amy J. Barton, PhD, RN, FAAN, College of Nursing, University of Colorado Denver, 7983 S Trenton St, Centennial, CO 80112 (

© 2013 Wolters Kluwer Health | Lippincott Williams & Wilkins