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Merging Home and Health via Contemporary Care Delivery: Program Management Insights on a Home Telehealth Project


CIN: Computers, Informatics, Nursing: September-October 2008 - Volume 25 - Issue 6 - p 273-281
doi: 10.1097/01.NCN.0000304837.70133.98
Feature Article

This article discusses a home telehealth program that uses innovative informatics and telemedicine technologies to meet the needs of a Veterans Affairs Medical Center. We provide background information for the program inclusive of descriptions for the decision support system, patient selection process, and selected home telehealth technologies. Lessons learned based on interview data collected from the project team highlight issues regarding implementation and management of the program. Our goal is to provide useful information to other healthcare systems considering home telehealth as a contemporary option for care delivery.

Author Affiliations: Mason School of Business, The College of William & Mary, Williamsburg, VA (Dr Abraham); and College of Allied Health Sciences, University of Tennessee Health Science Center, Memphis, TN (Dr Rosenthal).

Corresponding author: Chon Abraham, PhD, Mason School of Business, The College of William & Mary, PO Box 8795, Williamsburg, VA 23187-8795 (

© 2008 Wolters Kluwer Health | Lippincott Williams & Wilkins.