FEATURE ARTICLEEnhancing Patients' Trust in the Virtual Home Healthcare NurseSHEA, KIMBERLY MS, RN; EFFKEN, JUDITH A. PhD, RN, FACMI, FAANAuthor Information Author Affiliation: University of Arizona, Tucson. Funding/Support: This study was funded by NIH/NINR National Research Student Award 1F31NR008825-01-A1. Corresponding author: Kimberly Shea, MS, RN, University of Arizona, 8 Tucson Terrace, Tucson, AZ 85745 (firstname.lastname@example.org). CIN: Computers, Informatics, Nursing: May-June 2008 - Volume 26 - Issue 3 - p 135-141 doi: 10.1097/01.NCN.0000304782.34694.12 Buy Metrics Abstract Typically, patients develop trusting relationships with their nurses through a variety of face-to-face, often hands-on, interpersonal interactions that convey the nurse's ability, integrity, and benevolence. However, in telehome care, face-to-face interaction is limited, so nurses must learn to use different strategies to convey those professional characteristics that promote patients' trust. This study explores the nature of trust and the way it develops, and suggests strategies that can be used by telehome care nurses to counter any barriers to trust imposed by the technology. © 2008 Lippincott Williams & Wilkins, Inc.