ArticleTeam Behavioral Norms A Shared Vision for a Healthy Patient Care WorkplaceParsons, Mickey L. PhD, MHA, RN; Clark, Paul MSN, MAT, RN; Marshall, Michelle MSN, MPH, RN; Cornett, Patricia A. EdD, MS, RNAuthor Information From the University of Texas Health Science Center at San Antonio School of Nursing (Dr Parsons and Messrs Clark and Marshall); and Versant, Los Angeles, Calif (Dr Cornett). Corresponding author: Mickey L. Parsons, PhD, MHA, RN, 10 Canterview, San Antonio, TX 78254 (e-mail: [email protected]). The authors thank the senior nursing leaders, Methodist Healthcare System, San Antonio, Tex, for the partnership that supports this research. Critical Care Nursing Quarterly: July 2007 - Volume 30 - Issue 3 - p 213-218 doi: 10.1097/01.CNQ.0000278921.14197.f9 Buy Metrics Abstract Leaders are bombarded with healthy workplace articles and advice. This article outlines a strategy for laying the foundation for healthy patient care workplaces at the pivotal unit level. This process facilitates the nursing unit staff to create and implement a shared vision for staff working relationships. Fourteen acute care hospital units, all participants in a healthy workplace intervention, were selected for this analysis because they chose team behavioral norms as a top priority to begin to implement their vision for a desired future for their units, a healthy workplace. These units developed specific team behavioral norms for their expectations of each other. The findings revealed 3 major norm themes and attributes: norms for effective communication, positive attitude, and accountability. Attributes of each norm are described to assist nurses to positively influence their core unit work culture. © 2007 Lippincott Williams & Wilkins, Inc.