Original ArticlesOutcomes of a Data-Driven Physician Practice RedesignMcVeigh, Kimberly OT, CHT, MBA; Martinez, Dayana MHA; Fazio, Jacey MHA; Rizzo, Thomas D. Jr MD; Munoz, Juan Irias MBA Author Information Departments of Physical Medicine and Rehabilitation (Ms McVeigh and Dr Rizzo) and Management and Accounting (Mr Munoz), Mayo Clinic, Jacksonville, Florida; Mayo Clinic School of Health Sciences, Mayo Clinic, Jacksonville, Florida (Ms Martinez); and Advanced Care at Home Administration, Mayo Clinic, Jacksonville, Florida (Ms Fazio). Correspondence: Kimberly McVeigh, OT, CHT, MBA, Department of Physical Medicine and Rehabilitation, Mayo Clinic, 4500 San Pablo Rd S, Jacksonville, FL 32224 ([email protected]). The authors have disclosed that they have no significant relationships with, or financial interest in, any commercial companies pertaining to this article. Journal of Ambulatory Care Management 46(1):p 20-24, January/March 2023. | DOI: 10.1097/JAC.0000000000000437 Buy Metrics Abstract This study evaluated a practice redesign to improve access into a specialty practice. The secondary goal was to improve financial performance, while avoiding an increase in physician burnout. Historical demand was utilized to calculate capacity. Next, data-driven schedules were developed for this practice. We also transitioned schedules from five 8-hour to four 10-hour workdays. Access was improved for news (100% increase), consultations (16% increase), and procedures (70% increase). Gross revenue increased by 10.62% and physician burnout reduced by 25%. This project offers insights into improving the efficiency of a resource-constrained practice, while improving financial performance and reducing burnout. © 2022 Wolters Kluwer Health, Inc. All rights reserved.