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Community Advisory Committees: Drivers of Consumer, Carer, and Community Participation in Victoria's Public Health Services

Mack, Linda BAppSc

Journal of Ambulatory Care Management: July-September 2010 - Volume 33 - Issue 3 - p 198–204
doi: 10.1097/JAC.0b013e3181e5ebf2
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Community advisory committees (CACs) have come a long way since legislation was enacted to require Victorian metropolitan health services to establish CACs as formal structures to provide advice to boards on consumer participation. In its 8 years of operation, the Melbourne Heath CAC has developed the organization's capacity to effectively engage consumers. As a result, community participation is now incorporated into the strategic plans, business plans, key performance indicators, and quality activities.

The Royal Melbourne Hospital, Parkville, Australia.

Correspondence: Linda Mack, BAppSc, The Royal Melbourne Hospital, Grattan St, Parkville, VIC 3050, Australia (Linda.Hawkins@mh.org.au).

© 2010 Lippincott Williams & Wilkins, Inc.