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The Ecology of the Patient Visit

Physical Attractiveness, Waiting Times, and Perceived Quality of Care

Becker, Franklin PhD; Douglass, Stephanie MS

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Journal of Ambulatory Care Management: April 2008 - Volume 31 - Issue 2 - p 128-141
doi: 10.1097/01.JAC.0000314703.34795.44
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© 2008 Lippincott Williams & Wilkins, Inc.