ArticlesUniversal Design Concepts in the Emergency DepartmentSaba, Joan L. BA, AIA, FACHA; Bardwell, Peter L. MArch, AIA, FACHA Author Information From NBBJ, New York, NY (Saba) Bardwell & Associates, LLC, Columbus, Ohio. (Bardwell) The authors acknowledge Kathy Mitchell, RN, Assistant Administrator from Celebration Health; Dr John Schriver, MD, Physician Director Adult Emergency Services, Roberta Chuong, MSN, RN, Nursing Director Emergency Services, and Ms Mary Kaump, RN, from Yale–New Haven Hospital Emergency Department; Dr Douglas Lowrey, MD, FACEP, Associate Professor of Emergency Medicine, Vice Chair for Clinical Operations, Marilyn Margolis, RN, Director of Nursing Emergency Services, and Diane Thackston, RN, from Emory University Hospital and Emory Crawford Long Hospital Emergency Department; and Dr David Brown, MD, FACEP, Associate Chief Department of Emergency Medicine, Julia Sinclair, Administrative Director of Emergency Services, and Ellen English, RN, Operations Manager from Massachusetts General Hospital Emergency Department. Corresponding author: Peter L. Bardwell, MArch, AIA, FACHA, Bardwell & Associates, LLC, 2703 E Broad St, Columbus, OH 43209 (e-mail: [email protected]). Journal of Ambulatory Care Management: July 2004 - Volume 27 - Issue 3 - p 224-236 Buy Abstract Universal patient bedrooms have been a design focus in healthcare settings for over a decade. The challenges among designers and healthcare organizations include the definition of universal, the application of the concept to more than simply patient bedrooms, and importantly, the long-term efficacy of the concept. This article addresses each of those challenges, first, by offering a range of definitions and then by testing the application of those definitions within an emergency department and offering case studies indicating initial successes. © 2004 Lippincott Williams & Wilkins, Inc.