Disease Management and Customer SatisfactionManagement of Chronic Pediatric Diseases with Interactive Health Games: Theory and Research FindingsLieberman, Debra A. EdM, PhD Author Information Communication Researcher, University of California, Santa Barbara, California (Lieberman) Clinical trials of Click Health Inc.'s interactive games were supported by grants from the National Institute of Allergy and Infectious Diseases, the National Institute of Diabetes and Digestive and Kidney Diseases, the U.S. Public Health Service Agency for Health Care Policy and Research, and the State of California Tobacco-Related Disease Research Program. The medical director for “Bronkie the Bronchiasaurus” was Dale Umetsu, MD, PhD, Chief of the Division of Allergy & Clinical Immunology, Department of Pediatrics, Stanford University School of Medicine. The medical director for “Packy & Marlon” was Darrell Wilson, MD, Chief of the Division of Endocrinology and Diabetes, Department of Pediatrics, Stanford University School of Medicine. The medical director for “Rex Ronan” was Barr Taylor, MD, PhD, Department of Psychiatry and Behavioral Sciences, Stanford University School of Medicine. Additional information about Click Health Inc.'s interactive disease management games can be found on the company's website at www.clickhealth.com. The company's offices are located at 2570 W. El Camino Real, Suite 111, Mountain View, CA 94040. Tel: 650-941-2400. Journal of Ambulatory Care Management 24(1):p 26-38, January 2001. Buy Abstract In randomized clinical trials, children and adolescents improved their self care and reduced their emergency clinical utilization after playing health education and disease management video games. A diabetes game reduced diabetes-related urgent and emergency visits by 77 percent after diabetic youngsters had the game at home for six months, compared to no reduction in clinical utilization in a control group of diabetic youngsters who took home an entertainment video game that had no health content. Positive impacts were also found in clinical trials of games for asthma self-management and smoking prevention. Copyright © 2001 by Aspen Publishers, Inc.