For eight years, I've worked on an adult acute cardiovascular care unit where teamwork has flourished (“Conflict Engagement: A New Model for Nurses,” Perspectives on Leadership, March). It was not until I began working as the interim nurse manager that I realized how much conflict can occur in the workplace.
Conflict resolution is necessary for an organization to be successful, and our nurse leaders must be the driving force behind this.
Ann Anderson, BSN, RN, PCCN
Mount Pleasant, SC