Original ArticlesAnalyzing Patients' Complaints Awakening of the Ethic of BelongingMing, Yan BSN, RN; Wei, Holly PhD, RN; Cheng, Hong BSN, RN; Ming, Jie BSN, RN; Beck, Mark DNP, RNAuthor Information The Affiliated Hospital of Qingdao University, China (Mss Ming, Cheng, and Ming); Graduate Nursing Leadership Department, College of Nursing, East Carolina University, Greenville (Dr Wei); and Samuel Merritt University, Oakland, California (Dr Beck). Correspondence: Holly Wei, PhD, RN, Graduate Nurse Leadership, College of Nursing, East Carolina University, Greenville, NC 27834 (email@example.com). The authors have disclosed that they have no significant relationships with, or financial interest in, any commercial companies pertaining to this article. We would like to acknowledge the reviewers for their constructive feedback to improve the quality of this article. Advances in Nursing Science: October/December 2019 - Volume 42 - Issue 4 - p 278-288 doi: 10.1097/ANS.0000000000000278 Buy Take the CE Test Metrics Abstract Nursing ethics are fundamental principles to nursing practice. The purpose of this study is to analyze patients' complaints filed against nurses from a nursing ethics perspective. This is a qualitative study. The data source is the patients' complaints filed in a university-affiliated hospital in China. The complaints are categorized into 4 themes: uncompassionate attitudes, unprofessional communication, disrespect of patient rights, and unsatisfactory quality of nursing care. The ethic of belonging reflects nurse-patient relations. Patients expect to be treated with dignity. This study sends out a call for nurse leaders and educators to reevaluate the practice and education of the nursing professional identity. Copyright © 2019 Wolters Kluwer Health, Inc. All rights reserved.