Columns: Business EdgeAre Your Fitness Trainers Making the Grade? Best Practices to Drive Universal QualityFreeman, Patrick B.S., CSCS, NCSF-CPT Author Information Patrick Freeman, B.S., CSCS, NCSF-CPT,has 24 years of experience in the fitness industry in the commercial and corporate arenas. His education includes a B.S. in Physical Education from the University of Rhode Island and certifications in personal training (NCSF), nutrition (Precision Nutrition), and strength and conditioning (CSCS). He has worked in various fitness leadership roles — program manager, personal training manager, and regional director. Principle areas of focus include business expansion, client satisfaction, and operational excellence within his accounts. He currently is a director of Client Operations for Premise Health. Disclosure:The author declares no conflict of interest and does not have any financial disclosures. ACSM's Health & Fitness Journal: 5/6 2022 - Volume 26 - Issue 3 - p 49-51 doi: 10.1249/FIT.0000000000000763 Buy Metrics Copyright © 2022 by American College of Sports Medicine.