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Breaking bad news: A guide for effective and empathetic communication

Rosenzweig, Margaret Quinn PhD, FNP-BC, AOCNP

doi: 10.1097/01.NPR.0000408626.24599.9e
online exclusive

Abstract: Breaking negative news to patients is a common occurrence for nurse practitioners. This difficult task requires patience and refined communication skills, and must be approached with empathy for all parties involved. There are several ways to deliver bad news to patients successfully using patient-centered communication techniques and methods.

Margaret Quinn Rosenzweig is an assistant professor at the University of Pittsburgh School of Nursing in Pittsburgh, PA.

The author has disclosed that she has no financial relationships related to this article.

© 2012 Lippincott Williams & Wilkins, Inc.