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Improving Your Cultural Awareness with Culture Clues

Abbott, Patricia D. RN, FNP, MSN; Short, Etta MS; Dodson, Sherry MLS; Garcia, Cezanne MPH, CHES; Perkins, John PhD; Wyant, Sheryl RN, OCN, MSN

Features

When the University of Washington Medical Center (UWMC) administered a survey to gauge patient education support needs among staff, the results indicated a need for cultural competency. Using action methodology and needs assessment, the committee charged with developing a tool to meet this need launched a new concept: Culture Clues. These brief documents provide culture-specific patient information, allowing staff to approach patients according to their culture. The committee created six Culture Clues and is developing more.

ABOUT THE AUTHORS

Patricia D. Abbott is lead health care specialist Emergency Medical Services, University of Washington Medical Center, clinical faculty, University of Washington, School of Medicine, Seattle.

Etta Short is a health educator at the University of Washington Medical Center, Seattle.

Sherry Dodson is clinical medical librarian at the University of Washington Health Sciences Library, Seattle.

Cezanne Garcia is manager, Patient and Family Education Services, University of Washington Medical Center and clinical faculty, University of Washington, School of Public Health, Seattle.

John Perkins is community consultant at the University of Washington Medical Center.

Sheryl Wyant is a nursing staff development specialist at the University of Washington Medical Center, and clinical faculty, University of Washington School of Nursing, Seattle.

© 2002 Lippincott Williams & Wilkins, Inc.