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Promoting Excellence and Reflective Learning in Simulation (PEARLS): Development and Rationale for a Blended Approach to Health Care Simulation Debriefing

Eppich, Walter MD, MEd; Cheng, Adam MD, FRCPC, FAAP

Simulation in Healthcare: The Journal of the Society for Simulation in Healthcare: April 2015 - Volume 10 - Issue 2 - p 106–115
doi: 10.1097/SIH.0000000000000072
Special Article

Summary Statement: We describe an integrated conceptual framework for a blended approach to debriefing called PEARLS [Promoting Excellence And Reflective Learning in Simulation]. We provide a rationale for scripted debriefing and introduce a PEARLS debriefing tool designed to facilitate implementation of the new framework. The PEARLS framework integrates 3 common educational strategies used during debriefing, namely, (1) learner self-assessment, (2) facilitating focused discussion, and (3) providing information in the form of directive feedback and/or teaching. The PEARLS debriefing tool incorporates scripted language to guide the debriefing, depending on the strategy chosen. The PEARLS framework and debriefing script fill a need for many health care educators learning to facilitate debriefings in simulation-based education. The PEARLS offers a structured framework adaptable for debriefing simulations with a variety in goals, including clinical decision making, improving technical skills, teamwork training, and interprofessional collaboration.

From the Department of Medical Education (W.E.), Northwestern Feinberg School of Medicine; Ann & Robert H. Lurie Children’s Hospital of Chicago, Chicago, IL; and KidSIM Simulation Program (A.C.), Department of Pediatrics, Alberta Children’s Hospital, Calgary, Canada.

Reprints: Walter Eppich, MD, MEd, Department of Medical Education, Northwestern Feinberg School of Medicine, Ann & Robert H. Lurie Children’s Hospital of Chicago, 225 E. Chicago Ave Box 62, Chicago, IL 60611 (e-mail: w-eppich@northwestern.edu).

W.E. teaches on multiple simulation educator courses. He receives salary support from the Center for Medical Simulation, Boston, MA. All salary support is paid to his institution to offset clinical duties. He receives intermittent per diem honoraria from PAEDSIM, a pediatric simulation collaborative in German-speaking countries, to teach simulation educator courses.

A.C. has received prior grant support from the American Heart Association for work related to scripted debriefing. He also serves as a simulation educator and consultant with Royal College of Physicians and Surgeons of Canada. A.C. also serves as At-Large-Member of the Board of Directors, the Society for Simulation in Healthcare.

The authors declare no conflict of interest.

Supplemental digital content is available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal’s Web site (www.simulationinhealthcare.com).

Health care educators have recognized the essential role of debriefing in simulation learning contexts1–8 to help transform experience into learning through reflection.9–12 Debriefing is a facilitated reflection in the cycle of experiential learning3 to help identify and close gaps in knowledge and skills.13 Debriefing includes the following essential elements14: (a) active participation with more than just the passive receipt of feedback; (b) developmental intent focused on learning and improvement (more than a performance review); (c) discussion of specific events; and (d) input from multiple sources. Whereby debriefing represents a conversation between simulation participants and educator(s), feedback is the specific information about an observed performance compared with a standard.15 Effective debriefings can provide a forum for feedback that is essential for performance improvement14–21 and deliberate practice that promotes expertise.22–27 The notion of performance gaps is important for individuals and teams. A performance gap is the difference between the desired and actual observed performance28 and can form the basis for separate lines of questioning in the debriefing. For this article, we will refer to performance gaps as areas in need of improvement. However, simulation educators should also debrief areas of exceptional performance29 because lessons can be drawn from both successful and failed experiences.30 We use the term learner to indicate all participants irrespective of stage of training or career. Moreover, although debriefing may occur during or after the simulation,31–33 our focus is postsimulation debriefing.

Evidence is emerging about what makes debriefing effective6,34,35 and how to assess its quality.36,37 Wide agreement exists about the importance of a supportive learning environment as a prerequisite for successful simulation-based education and debriefing21,28,31,38 and what contributes to it.6,37–40 How educators facilitate debriefings, however, is highly variable14 and in practice may stray from the ideal.5,34 For example, although simulation participants seem to value an honest, nonthreatening approach,6 educators often hesitate to share critical performance feedback to avoid being seen as harsh4,41 and because of perceived potential negative effects on the learner.42–46 Simulation educators, especially novices, can be overwhelmed by the complexity of facilitating debriefings, and practical guidance is needed. Our initial work on scripted debriefing47 has shown promise in promoting debriefing quality for less experienced educators in the narrow scope of resuscitation training. Indeed, scripted debriefing approaches have been integrated into standardized advanced life support courses.48 Educators, however, need additional support. We seek to fill this gap by presenting a debriefing script paired with a novel blended approach to debriefing called PEARLS [Promoting Excellence And Reflective Learning in Simulation]. In this article, we define a blended approach to debriefing as the selective and deliberate use of more than one debriefing strategy, guided by context and learner need, within a single debriefing event.

The purposes of this article are as follows: (1) to provide a rationale for scripted debriefing; (2) to discuss a rationale for a blended approach to debriefing based on challenges to be addressed and debriefing method; (3) to present a PEARLS debriefing framework and guidance for its application; and (4) to offer early experiences of implementing the framework in simulation educator courses.

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A RATIONALE FOR SCRIPTED DEBRIEFING

Despite the critical role of debriefing in experiential learning contexts,2,3,38,41,49–52 simulation educators may struggle to learn and master this essential skill. An area of increasing focus is how debriefing best practice translates into practical, easy-to-implement strategies.8,53–56 Structured and scripted debriefing in clinical contexts53,54 and simulation-based education47 may counter the variability in debriefing style and structure. For example, the EXPRESS [Examining Pediatric Resuscitation Education using Simulation and Scripting] trial aimed to standardize debriefings in the Pediatric Advanced Life Support (PALS) course by assessing the effect of a scripted debriefing tool used by novice instructors on learning and performance outcomes.47 Novice instructors using a debriefing script were more effective at increasing learners’ knowledge acquisition and team leader behavioral skills compared with those educators who did not use a script. Building on the experiences gained from the EXPRESS study, the authors of this article collaborated with the American Heart Association (AHA) to help develop a new debriefing tool for both the PALS and Advanced Cardiac Life Support (ACLS) course.48 The AHA debriefing tool used the “Gather, Analyze and Summarize (GAS)” debriefing model48 and was developed to be generalizable to all PALS and ACLS scenarios. The tool provided educators with specific phrases to help facilitate learning and was ultimately incorporated into the 2011 PALS and ACLS instructor materials. Unfortunately, both the EXPRESS and AHA debriefing tools used only one strategy for debriefing, thus providing limited flexibility and guidance for educators struggling to adapt dynamically to learner needs and time constraints.

Of the debriefing tools being developed, some are designed for expediency,53,54,56 some may be suitable only for more experienced simulation educators,55 and some have limitations because they focus on only one debriefing strategy. To address these issues, we have developed a novel debriefing script. The PEARLS debriefing script is a cognitive aid that may promote faculty development efforts and augment debriefing skills particularly in those educators who are still solidifying their debriefing expertise. The use of select video sequences from the simulation scenario, time and technology permitting, may also promote learning57,58 but may not be essential,59,60 so we have not emphasized this aspect. Further research describing the optimal use of video during debriefing is required to help guide optimal integration of video into the PEARLS debriefing framework.

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A RATIONALE FOR A BLENDED APPROACH TO DEBRIEFING

Although we have drawn from the education and simulation literature, including empiric evidence where available, we also relied on our own combined debriefing experience and simulation faculty development work. Most expert simulation educators deliberately meld several educational strategies during debriefings based on context or specific debriefing goal rather than adhering rigidly to one particular strategy.5,52 Many options, however, may overwhelm novice debriefers.

Although various strategies exist, we have distilled these into 3 broad categories as follows: (a) learner self-assessment,3,49,52–54 (b) focused facilitation to promote critical reflection and deeper understanding of events,2,4,31,50–52,57,61,62 and (c) and providing information through directive performance feedback63,64 and/or focused teaching.5,51 Each category of commonly used approaches has its own potential advantages and disadvantages in the context of health care debriefing (see Table, Supplemental Digital Content 1 http://links.lww.com/SIH/A174 for advantages and disadvantages of commonly used educational strategies).

In merging these 3 broad educational strategies into a blended debriefing framework, we have kept key learning principles in mind, namely, that learning should be active, collaborative, and self-directed65 and learner-centered.66 The framework helps guide practical decision making for targeted selection of an educational strategy during the analysis phase of the debriefing. For example, educators can engage learners and promote self-assessment of their performance by querying what they think went well and what they would change about their performance using a plus/delta technique3 or what went well/not so well and why (eg, SHARP technique)54 or what was “easy” versus “challenging.”52 Although self-assessment is prone to inaccuracy,67–69 educators can use learner self-assessment approaches to identify areas for further inquiry that learners find important. Other general facilitation techniques70 or more specific questioning methods4,55,71,72 may lead to high-yield discussion and learning. For example, when using advocacy-inquiry, educators seek to uncover learners’ rationale for action or mental models by stating a concrete observation and sharing their point of view or judgment about it before inquiring about the learners’ perspective.4,41 Similarly, exploring alternatives and their pros and cons of clinical decisions, management options, or other areas of performance can yield rich discussion and learning.52 Additional methods are emerging, which have great potential to add to educators’ debriefing repertoire,71,72 and Kolbe et al55 provide a comprehensive discussion. These focused facilitation methods share the goal of helping learners’ surface and explore their mental models and/or thought processes. Once mental models have been made explicit, educators and learners can work together to reframe their thinking or encourage effective cognitive routines.28 Such facilitated discussions can be particularly fruitful when debriefing interprofessional and multidisciplinary teams. Finally, educators often provide information in the form of clear directive performance feedback and/or focused teaching when indicated,57,64 ideally delivered in an honest but nonthreatening manner.6,37 The blending of strategies while addressing a given learning objective may be quite appropriate; as an example, all educational strategies may serve a role during exploration of complex clinical decision-making processes (global self-assessment first, then focused facilitation about decision making, then providing information based on learning needs).

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PEARLS DEBRIEFING SCRIPT

The PEARLS debriefing script assists both novice and experienced simulation educators to effectively implement the PEARLS framework of debriefing. The use of the script assumes that educators have adequately prepared learners to participate in the simulated learning encounter; creating a sense of psychological safety is essential.28,52,73 The PEARLS debriefing script supports simulation educators in 3 main areas as follows: (1) setting the stage for the debriefing; (2) organizing the debriefing to include initial participant reactions followed by a description of relevant case elements, an analysis of positive and suboptimal areas of performance using the PEARLS framework to select a debriefing approach, and finally a summary of lessons learned; and (3) formulating questions that empower educators to share clearly their honest point of view about events. Table 1 provides an overview of the PEARLS debriefing framework with suggested wording for each phrase and strategy (see Table, Supplemental Digital Content 2 http://links.lww.com/SIH/A175, guides the educator through the advocacy-inquiry model of debriefing, for use when selected).

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PEARLS DEBRIEFING FRAMEWORK

The PEARLS debriefing framework integrates commonly used strategies during debriefings and provides guidance on their implementation, depending on target learner group or debriefing environment. Context-specific factors influence the choice of approach, including time available, whether learners’ rationale for action is clear, and whether the learning objective/performance gap are related to knowledge, skills, or behaviors.

PEARLS outlines 4 distinct phases of the debriefing process,2,28,61 although its novel focus is the blended approach in the analysis phase (Fig. 1). The 4 phases are the reactions, description, analysis, and summary phases. For further details, see Table 1 (PEARLS Debriefing Script).

The reactions phase begins with an open-ended question such as “How are you feeling?” to allow learners to vent and express their initial thoughts and feelings.3,6,8,28,57 When only 1 or 2 learners respond to the initial question, a follow-up question such as “Other initial reactions?” or “How are the rest of you feeling?” followed by silence often prompts additional reactions. This ensures that all participants have a chance to vent if they choose.

In the description phase,2 it can be helpful to invite someone to summarize their perspective of key events or major medical problems faced during the case to make sure that educator(s) and participants are on the same page.61 If team members are not on the same page about major issues or events, it can be a useful springboard for later discussion. To avoid a time-consuming and at times inefficient recounting of all events during the case, it can help to focus this portion on main issues. During these opening phases, astute educators make a note of particular learner concerns that may represent important issues to address later in the debriefing.

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PEARLS and the Analysis Phase: Specific Decision Support

In applying the PEARLS framework, educators select the strategy suited for each particular aspect of performance in the analysis phase of the debriefing (Fig. 1). Before the start of the debriefing session, educators should reflect on the level of insight and experience of the participants, along with his or her own debriefing experience, because these may influence which educational strategies to use during the debriefing (Table 2). To determine the ideal strategy for each particular aspect of performance, educators should pose the following questions (Table 2):

1. Is the rationale for the performance gap clear (ie, it is clear if the participant states, “I did not know what to do next,” thus signifying an underlying knowledge gap)?

2. How much time is available?

3. Does the performance clearly represent cognitive (eg, knowledge, clinical decision making), technical (eg, procedural skills), or behavioral domains (eg, team dynamics, interprofessional collaboration, leadership, communication)?

Using these screening questions (Table 2) and Figure 1 for guidance, educators can choose a strategy for each relevant aspect of performance. Although no prescribed combination of variables best indicates use of one educational strategy over another, we suggest that the more variables that support use of a specific strategy, the greater is the likelihood that it would be suitable in that particular context. We have designed a decision support matrix for educators to use while observing a simulation event (Table 3). Educators simply populate the learning objectives and then sequentially consider the 3 screening questions mentioned earlier to help them select the educational strategy best suited for that specific performance gap or objective. This process is not meant to be overly rigid; it becomes more refined with experience implementing and debriefing a given scenario.

Self-assessment strategies (what went well/what would you change?;3,53 what went well/did not go well and why?;54 what was easy, what was challenging?52) are well suited at the outset of the analysis phase if time is limited or if the participants did not share their thoughts and/or emotions during the reactions phase. Often major issues can be raised in a short period and may provide insight as to what topics are important to participants. Once issues are identified, the educator can selectively use focused facilitation techniques to promote more in-depth discussion or strive to close performance gaps through directive feedback and teaching as appropriate. Self-assessment strategies are more learner centered; indeed, with sufficient time, high-level groups may debrief themselves to a large extent and make the necessary connections to their future clinical practice, whereas groups with less insight/experience may require more guidance.70

Probing deeper using focused facilitation methods can be used to explore specific issues. For example, advocacy-inquiry is appropriate when the underlying rationale for action is not obvious to the educator (or other learners)4 and when sufficient time is available. Similarly, taking the time to explore alternatives and their pros and cons of decision making, management options, and team behaviors encourages participant-focused discussion and acts to depersonalize the performance.52 Irrespective of debriefing approach, careful listening and flexibility about debriefing topic helps identify and address key issues that are important to trainees.

In a more direct, highly educator-driven approach, educators provide information, that is, the “solution” to the problem. Liberal use of instruction or lectures, especially early in the debriefing, represents a pitfall for novice educators who often simply teach irrespective of situation (“The educator who does all the talking”). Providing information judiciously in the form of directive feedback64 and/or teaching may be preferred if time is very short and performance gaps are highly technical (eg, holding a laryngoscope in the wrong hand) or the underlying reason for the deficient performance is clear (eg, due to knowledge gap when a learner says “I could not remember the steps of the algorithm”). In these instances, educators can switch to teaching mode (eg, “Try holding the laryngoscope in the other hand next time” or “Let us review the algorithm”). Figure 2 provides an example of how the PEARLS framework can be applied to various performance domains with a simulated scenario.

As time permits, educators ideally address critical performance issues fully before moving on to the discussion of the next issue to avoid disjointed or superficial discussions. When there are a large number of issues to address, educators often struggle deciding how to prioritize these topics of discussion. Learners typically bring up issues that are important to them (ie, learner agenda) during the reactions phase or of a self-assessment during the debriefing. Determining overlap between the learner agenda and predefined learning objectives will help the educator identify issues that are important to both the learner and the educator (ie, common agenda). We generally recommend prioritizing the common agenda as high-yield topics for discussion earlier in the analysis phase, before moving on to discuss topics that are important only to the learner and/or educator.

In helping trainees reflect on performance, simulation educators can either drive the process or facilitate a learner-driven discussion. Once an issue has been adequately addressed, educators should ask, “Have all learning objectives been covered?” If not, then the next aspect of performance should be addressed using an appropriate strategy (see Table 3 and screening questions for guidance). Once essential learning objectives have been addressed, the educator can inquire if any other outstanding issues remain before moving on to the summary phase of the debriefing.

The summary phase of the debriefing may be conducted in 1 of 2 ways. In a learner-guided manner, the learners are asked to state their main take-home message(s) and perhaps even anticipate enablers and barriers to enact change in their setting. This step also has benefit of allowing the educator to confirm if the learner’s take-home messages align with the predetermined learning objectives of the session. Conducting the summary phase in this fashion usually takes more time, and learners occasionally will introduce new topics for discussion while the educator is trying to facilitate a summary. Although we favor the learner-guided approach, alternatively the educator can summarize by providing a succinct review of the main take-home messages (as perceived by the educator). By conducting the summary in this manner, the educator has more control over when the debriefing will end but is unable to determine if the learner’s take-home messages align with the learning objectives of the session. It is best to manage time during a debriefing to provide sufficient opportunity for learners to formulate their own take-home messages.

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DEVELOPMENT AND PILOTING TESTING THE PEARLS DEBRIEFING FRAMEWORK AND DEBRIEFING SCRIPT

The PEARLS debriefing framework and script was developed over a 3-year period via a multistep process involving a comprehensive review of the literature, integration of our own debriefing faculty development experience, and pilot testing with iterative revisions. Table 4 provides an overview of the development process.

Early anecdotal experiences from teaching the PEARLS approach at multiple debriefing workshops at simulation and education conferences and faculty development courses in North America and Europe are quite positive. Our workshop and course participants note the following:

* The debriefing script is easy to follow but requires some preorientation and familiarization for optimal use.

* A description of the rationale behind the use of the script supports effective implementation.

* It helps novice facilitators to use the scripted phrases verbatim initially; once they become familiar with the flow and content, then they become more comfortable adding their own personal touch to wording of questions/phrases.

* Even experienced facilitators still benefit from using the PEARLS framework and script as a guide.

* The use of the debriefing script as a faculty development tool during simulation educator training anecdotally seems to accelerate the learning curve for acquisition of debriefing skills.

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DISCUSSION

Debriefing plays a central role in experiential learning contexts such as health care simulation. Although some frameworks have been adapted from other arenas such as the US Army after-action review,56 limited evidence guides our practice.13 The PEARLS framework and PEARLS debriefing script represent a novel contribution to the simulation literature. The PEARLS fills an important gap by conceptualizing a framework for integrating 3 common educational strategies used during debriefings and providing guidance on their implementation. We realize that as authors, our debriefing styles and faculty development experiences have informed the development of PEARLS; throughout, we have tried to build on what is known from the literature and expert consensus but acknowledge that both science and art contribute to the complex skill of debriefing. We have articulated and operationalized a blended framework that incorporates what many health care simulation educators already do. As such, we believe the PEARLS framework is adaptable and suitable for various learner groups across professions and disciplines and for different debriefing environments. Finally, we have developed and described a debriefing script that will help educators apply the PEARLS framework to their debriefing.

The debriefing script may provide valuable scaffolding for health care simulation educators who are learning to debrief; it naturally adapts to their needs because they may refer to it at their discretion. In our experience, the PEARLS framework and debriefing script promote faculty development efforts because not only specific steps of debriefing are made explicit but also representative phrases are provided to guide possible wording choices. Specifically, we hope to empower educators to make informed decisions about their debriefing practices until guidance from more rigorous study emerges.

Despite the spread of health care simulation and debriefing, many educators have little or no previous formal training in debriefing and still struggle to facilitate effectively,5 and few, if any, practical guides to improve debriefing skills exist. Obstacles to effective debriefing likely include relatively high cost of simulation educator training, limited debriefing experience, and lack of experienced simulation educators to provide the ongoing mentoring that helps improve debriefing skills. Inadequate debriefing expertise may ultimately have a negative impact on knowledge and skill acquisition as well as attitudes in the learners. From the authors’ experience, novice simulation educators are challenged by observing and codifying events of the simulation, organizing their thoughts and meaningfully structuring the debriefing to encourage engaging discussions, promote critical reflection, and provide open and honest performance feedback. Often novice educators struggle to think of their next question, which impedes the effective listening skills that are so important to effective debriefing. Debriefing scripts are one strategy to reduce an educator’s cognitive load,74 provided that educators familiarize themselves with the script before use.

During the development of PEARLS, the authors weighed the advantages and disadvantages of developing a debriefing script that offered a structure and helpful sample phrases but might seem prescriptive in its format and suggested language. Much like any communication guide or template, rigid adherence to the debriefing script is neither desirable nor the ultimate goal. Ideally, educators follow the framework and the script while increasingly modifying the language as they practice and their experience grows. Indeed, the script only offers structure and guidance. We agree that educators should avoid formulaic speech and tokenisms75 as well as linguistic rituals76 by being curious and authentic; educators need to find and speak with their voice. The ultimate goal of debriefing is for learners to reflect on and make sense of their simulation experience and generate meaningful learning that translates to clinical practice. We believe that the PEARLS framework and debriefing script can support this ultimate goal and may also promote consistency within simulation programs while allowing flexibility as to style and approach. For example, although we identify time as a factor, a skilled and experienced educator may be highly efficient in the use of questions and our guidance regarding time constraints may be less appropriate. Moreover, some educators may place greater weight on learner self-assessment or prefer facilitating a focused discussion. With increasing experience and expertise, simulation educators develop the flexibility and individuality in facilitating debriefings that are both suited to the context and learner group.

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CONCLUSIONS

The PEARLS framework and debriefing script incorporate what is known about effective debriefing practices by formulating a new framework for debriefing using existing educational strategies and designing a debriefing script to help support its implementation in a variety of settings. Future directions include empiric study of the PEARLS debriefing framework and debriefing script. Areas of focus include the role of PEARLS in debriefing skill acquisition and the development of debriefing expertise, the role of the framework and script on debriefing quality, and how the framework and script impact faculty development efforts.

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ACKNOWLEDGMENT

The authors thank the following:

• Vincent Grant, Traci Robinson, Helen Catena, Wendy Bissett, Kristin Fraser, Gord McNeil, and members of the KidSim Team for their feedback and contributions toward refining the PEARLS method. They also thank Nicola Robertson for drafting the PEARLS flow diagrams.

• Members of the kidSTAR Medical Education Program at Lurie Children’s, especially Mark Adler for his critical review of the manuscript.

• Anonymous reviewers whose comments strengthened the article.

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Keywords:

Debriefing; Feedback; Debriefing script; Health care simulation

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