Home Current Issue Previous Issues For Authors Journal Info
Skip Navigation LinksHome > Winter 2002 - Volume 10 - Issue 2 > The Synergistic Role TQM and Reengineering Could Play in Sta...
You could be reading the full-text of this article now...
If you have access to this article through your institution, you can view this article in OvidSP.
Quality Management in Health Care:
Original Article

The Synergistic Role TQM and Reengineering Could Play in Standardizing the European Vaccination Policy

Dubois, Hans F.W. MSc, MA

Collapse Box

Abstract

For the implementation of the proposed European standardized vaccination, total quality management (TQM) and reengineering could be powerful tools with a potentially synergistic effect. In the case examined, nonexplicit TQM prepared the organization in several ways for reengineering: providing the human capital, making people think beyond their daily tasks, and pulling the inertial professional organization in the direction of an adhocracy. The quiet role management played, the incentive supplied by a high authority, the quick creation of solutions, and the existence of a realistic crisis represent other success factors.

© 2002 Lippincott Williams & Wilkins, Inc.

Login

Search for Similar Articles
You may search for similar articles that contain these same keywords or you may modify the keyword list to augment your search.