Skip Navigation LinksHome > January/March 2013 - Volume 33 - Issue 1 > Developing a Policy Manual
Plastic Surgical Nursing:
doi: 10.1097/PSN.0b013e318288470c
Departments: Management Department

Developing a Policy Manual

Hotta, Tracey A. BScN, RN, CPSN

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Abstract

Do you really need to have a policy and procedure in the office? Frequently they are seen sitting on the shelf, collecting dust. The answer is yes for a number of very important reasons. A policy and procedure manual is a tool to set guidelines and expectations on the basis of the mission and vision of the office. A well-written manual is a powerful training tool for new staff so they can get a feel for the office culture. Furthermore, it is a provincial or state legislative requirement that can reduce management's concern about potential legal issues or problems. If an office does not have a manual to set guidelines, the employees may be forced to make their own decisions to solve problems, which can often result in confusion, inconsistencies, and mistakes.

Copyright © 2013 by American Society of Plastic Surgical Nurses

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