Skip Navigation LinksHome > January/March 2005 - Volume 19 - Issue 1 > Perinatal Patient Safety Project: A Multicenter Approach to...
Journal of Perinatal & Neonatal Nursing:
Feature Articles

Perinatal Patient Safety Project: A Multicenter Approach to Improve Performance Reliability at Kaiser Permanente

McFerran, Sharon PhD, CPHQ, RN; Nunes, Julie MS, CPHRM, RN; Pucci, Duayna MSN, MHA, RN; Zuniga, Anita MSN, RN

Collapse Box


High-reliability organizations, including high-reliability perinatal units, are built on a solid foundation of timely communication and collegial teamwork to maintain patient safety as a top priority. In these units, concise, real-time, and constant communication is valued. Teamwork and collegiality characterize the professional relationships and hierarchy is minimized. The Perinatal Patient Safety Project utilized human factors techniques and systems improvements to create high-reliability perinatal units within a 1-year pilot project. This article focuses on the approaches used to improve communication in 4 Kaiser Permanente medical centers participating in this project.

© 2005 Lippincott Williams & Wilkins, Inc.


Article Tools


Article Level Metrics

Search for Similar Articles
You may search for similar articles that contain these same keywords or you may modify the keyword list to augment your search.