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Journal of Public Health Management & Practice:
doi: 10.1097/PHH.0000000000000028
Original Articles

Turning Point Revisited: Launching the Next Generation of Performance Management in Public Health

DeAngelo, Julia W. MPH; Beitsch, Leslie M. MD, JD; Beaudry, Margaret L. MA; Corso, Liza C. MPA; Estes, Larissa J. DrPH; Bialek, Ron G. MPP

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Abstract

A decade ago, the Turning Point Performance Management Excellence Collaborative (Turning Point) developed the first public health–specific performance management (PM) system, with accompanying resource materials, assisted by the Public Health Foundation. Since then, dramatic advancements in PM and quality improvement activities have occurred in public health. Public Health Foundation gathered data that revealed Turning Point was still relevant but difficult to implement within public health. To reflect recent advances and current challenges, Public Health Foundation refreshed the Turning Point model and related guidance tools and developed new resources to facilitate PM implementation. In addition, a new fifth component, “Visible Leadership,” was added to the 4-quadrant model and the Self-Assessment Tool. In the future, public health organizations should take an active leadership role in innovating and sustaining PM systems, ensuring they become accountable for producing outcomes, leveraging technology advances, and incorporating best practices from all stakeholders.

© 2014 Wolters Kluwer Health | Lippincott Williams & Wilkins

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