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Change Resistors: People Who Block Change Initiatives and 5 Tips to Overcome Resistance

Armbruster, Sonja MA; Moran, John PhD, MBA, CMQ/OE, CQIA, CMC; Beitsch, Leslie MD, JD

Journal of Public Health Management and Practice: September/October 2013 - Volume 19 - Issue 5 - p 483–484
doi: 10.1097/PHH.0b013e3182800173