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General Public's Attitudes Toward Disclosure of Patient Safety Incidents in Korea: Results of Disclosure of Patient Safety Incidents Survey I

Ock Minsu MD PhD; Choi, Eun Young RN; Jo, Min-Woo MD, PhD; Lee, Sang-il MD, PhD
doi: 10.1097/PTS.0000000000000428
Original Article: PDF Only

Objectives

Many countries and organizations have promoted the disclosure of patient safety incidents (DPSI). However, reporting frequency and quality of DPSI fall short of patient and caregiver' expectations. In this study, we examined the attitudes toward DPSI of the general public representing the Korean population.

Methods

Survey questions were developed based on a previous systematic review and qualitative research. Face-to-face interviews using paper-based questionnaires were conducted. We explored attitudes toward DPSI in various scenarios and opinions on methods to facilitate DPSI.

Results

Almost all participants answered that it is necessary to disclose major errors (99.9%) and near misses (93.3%). A total of 96.6% (675/699) agreed that “DPSI will lead physicians to pay more attention to patient safety in the future,” and 94.1% (658/699) agreed that “DPSI will make patients and their caregivers trust the physician more.” Although 79.7% (558/700) agreed that “apology law will limit patients' ability to prove physicians' negligence,” 95.4% (668/700) agreed with “I support the introduction of apology law.” Moreover, 90.6% (634/700) agreed with “I support the introduction of mandatory DPSI.”

Conclusions

This study showed the overwhelmingly positive attitude of the public toward DPSI. The positive opinion of the public about apology law suggests the possibility of introducing the disclosure policy coupled with legislation of apology law in South Korea.

This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial-No Derivatives License 4.0 (CCBY-NC-ND), where it is permissible to download and share the work provided it is properly cited. The work cannot be changed in any way or used commercially without permission from the journal.

Correspondence: Sang-il Lee, MD, PhD, MPH, Department of Preventive Medicine, University of Ulsan College of Medicine, 88, Olympic-ro 43-gil, Songpa-gu, Seoul, 05505, Republic of Korea (e-mail: sleemd@amc.seoul.kr).

The authors disclose no conflict of interest.

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