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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e31822eddbc
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Nurse Outcomes in Magnet® and Non-Magnet Hospitals

Kelly, Lesly A. PhD, RN; McHugh, Matthew D. PhD, JD, MPH, RN, CRNP; Aiken, Linda H. PhD, RN, FAAN

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Author Information

Author Affiliations: Postdoctoral Research Fellow (Dr Kelly), Assistant Professor (Dr McHugh), Claire M. Fagin Leadership Professor of Nursing and Director of the Center for Health Outcomes and Policy Research (Dr Aiken), University of Pennsylvania, Philadelphia.

Funding: This study was supported by funding from the Margretta M. Styles Scholar/American Nurse Foundation (L. Kelly, PI); the National Institute for Nursing Research, National Institutes of Health (T32-NR-007104 and R01NR04513, L. Aiken, PI); and the Agency for Healthcare Research and Quality (K08-HS017551, M. McHugh, PI).

The authors declare no conflict of interest.

Correspondence: Dr Kelly, Banner Good Samaritan Medical Center, 1111 East McDowell Rd, Phoenix, AZ 85006 (leslykelly@gmail.com).

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Abstract

The important goals of Magnet® hospitals are to create supportive professional nursing care environments. A recently published paper found little difference in work environments between Magnet and non-Magnet hospitals. The aim of this study was to determine whether work environments, staffing, and nurse outcomes differ between Magnet and non-Magnet hospitals. A secondary analysis of data from a 4-state survey of 26,276 nurses in 567 acute care hospitals to evaluate differences in work environments and nurse outcomes in Magnet and non-Magnet hospitals was conducted. Magnet hospitals had significantly better work environments (t = −5.29, P < .001) and more highly educated nurses (t = −2.27, P < .001). Magnet hospital nurses were 18% less likely to be dissatisfied with their job (P < .05) and 13% less likely to report high burnout (P < .05). Magnet hospitals have significantly better work environments than non-Magnet hospitals. The better work environments of Magnet hospitals are associated with lower levels of nurse job dissatisfaction and burnout.

Despite a strong evidence base over 2 decades showing superior work environments and better nurse and patient outcomes in Magnet®-recognized hospitals,1 a recent study2 published in Journal of Nursing Administration generated renewed debate over whether Magnet and non-Magnet hospitals are significantly different. Trinkoff and colleagues2 were unable to find differences in the work environment of Magnet-credentialed hospitals compared with others. There are multiple reasons for null findings in a particular study that could relate to the study design, sample, measures, and statistical power and do not necessarily negate the findings of past studies or suggest a new trend. That publication motivated us to revisit with new data from a large study of hospitals our earlier findings3,4 suggesting better work environments and better nurse outcomes in American Nurses Credentialing Center (ANCC) Magnet-recognized hospitals.

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Background

During the 1980s, there was a significant nursing shortage and high turnover at hospitals. Nurse leaders observed that some hospitals were better able to retain nurses and fill vacancies compared with similar hospitals in the same labor markets. A study by the American Academy of Nursing (AAN) identified 41 hospitals that acted as "magnets" for nurses because of their more supportive work environments.5 Research by Kramer and Hafner6 confirmed that AAN Magnet hospitals had common organizational features not found in other hospitals that were associated with higher nurse satisfaction and retention. Aiken and colleagues7 followed with a study showing that the AAN-identified hospitals also had better patient outcomes, namely lower hospital mortality, than matched hospitals.

In 1990, the ANCC, an organizational component of the American Nurses Association, developed a voluntary recognition program for formally credentialing Magnet organizations, and the first Magnet hospital was credentialed8 in 1994. Aiken and associates3 compared the first 7 ANCC Magnet®-recognized facilities with the original AAN reputational Magnet hospitals, finding the ANCC hospitals to have better nurse work environments and nurse outcomes, such as higher job satisfaction, lower burnout rates, and lower intent to leave, than the original AAN hospitals.

The ANCC Magnet Recognition Program® has grown exponentially in recent years. To date, approximately 7% of US hospitals, close to 400, have achieved Magnet Recognition.9,10 Magnet hospitals have been recognized thus far in 5 countries besides the United States (England, Australia, New Zealand, Singapore, and Lebanon). Magnet-credentialed hospitals have consistently been shown to have better nurse work environments and better nurse and patient outcomes.1,11-14 In addition, Magnet-recognized hospitals have demonstrated higher nurse-physician collaboration and safer work environments.15,16

Recent research has focused on the work environment of nurses as a potential contributor to nurse outcomes.4,17,18 Many hospitals use the process of Magnet credentialing as a road map for improving the quality of care and the work environment of their hospital.19 In a case study of the first hospital outside the United States to become Magnet recognized, a hospital in England was shown to significantly improve its work environment after Magnet Recognition as compared with that before preparing for Magnet credentialing.20 Ulrich et al21 examined the practice environments of Magnet hospitals, finding that the improved environment in Magnet-credentialed hospitals is demonstrated through significantly higher emphasis on patient care, more opportunities for advancement, and a greater ability to influence decisions. In addition, Lake and Friese4 confirmed that Magnet-credentialed hospitals documented better practice environments than other hospitals in a single-state sample of Pennsylvania.

This study was conducted to use a unique recent database derived from a survey of hospital nurses in 4 states to determine whether organizational nursing characteristics and nurse job-related outcomes differ in Magnet compared with non-Magnet hospitals. We compare differences in nurses' work environment and nurses' educational qualifications in Magnet hospitals compared with nurses in non-Magnet hospitals. We also evaluated nurses' satisfaction, burnout, and intention to leave their position in Magnet and non-Magnet hospitals, controlling for individual nurse, hospital, and hospital-level nursing characteristics.

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Methods

Sample

Our data are from a study of hospitals in 4 states (California, Florida, Pennsylvania, and New Jersey) in 2006 to 2007. Researchers mailed a survey to the homes of a random sample of RNs using the state licensure lists for 2006 to 2007. Nurses who worked in hospitals were asked to provide the name of their employer, which allowed us to aggregate responses by hospital for the analysis. Our final sample included 567 hospitals, 46 of which were ANCC Magnet recognized. The response rate of hospitals was 86%; most of the hospitals not included were very small. Within participating hospitals, 4,562 nurses working in Magnet hospitals and 21,714 nurses working in non-Magnet hospitals were surveyed by mail at their homes, an average of 45 nurses per hospital. Thus, the nurse respondents in this study were not directly recruited from their hospitals but responded to the population-based survey of RNs in their states and provided information on their hospital of employment and their employer's name. This study was approved by the institutional review board of the University of Pennsylvania.

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Measures
Nurse Characteristics

Nurse characteristics included nurses' age, years of experience, educational level, specialty certification, sex, and whether basic nursing education was attained in the United States.

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Nurse Staffing

Staffing was created from the nurse's report of the number of patients he/she cared for on his/her last shift. Responses from nurses in all clinical areas including ICUs were averaged to determine the average patient-to-nurse ratio for the hospital. Previous research on nurse workload has shown this measure of staffing to have better predictive validity for staff nurses in the hospital than administrative data that often include nurses who do not directly care for patients.22,23

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Work Environment

The work environment was measured using the 31-item Practice Environment Scale of the Nursing Workforce Index,24 endorsed by the National Quality Forum. Nurses are asked to indicate the degree to which various organizational features are present in their practice setting. We created hospital-level measures by aggregating nurses' responses to items comprising 5 subscales and calculating a continuous hospital-level summary measure. Subscales include nurse participation in hospital affairs; nursing foundations for quality care; nurse manager ability, leadership, and support; staffing and resource adequacy; and nurse-physician relations.

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Education

A hospital-level measure of proportion of nurses with a baccalaureate degree or higher was created from individual nurse reports of highest education in nursing.25

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Hospital Characteristics

Hospital characteristics describing the features of the nurse's hospital included teaching status designation, where teaching hospitals were designated as hospitals with postgraduate trainees, whether the hospital was a high-technology facility defined by having open heart surgery or organ transplantation or both, number of hospital beds set up and staffed, and not-for-profit status. We also included a variable indicating the state where the hospital was located to capture differences attributable to state-specific policies or markets.

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Outcomes

Job-related burnout was measured using the emotional exhaustion subscale of the Maslach Burnout Inventory Human Services Survey (MBI-HSS).26 The MBI-HSS is a highly reliable and valid instrument that contains 22 Likert-type items that assess 3 domains: emotional exhaustion, depersonalization, and personal accomplishment. As in previous work,22,27 we used the emotional exhaustion subscale of the MBI-HSS as it best reflects our theoretical and practical interests in factors that could erode nurse vigilance and satisfaction. We used standardized cutoff points, developed by Maslach et al,26 to categorize nurses with high burnout as those with a score equal to or greater than 27. Job dissatisfaction and intent to leave were derived from single survey items. To measure job satisfaction, we used a single-item question asking nurses "How satisfied are you with your current job." Response options on a 4-point Likert scale were dichotomized with either "very dissatisfied" or "a little dissatisfied" categorized as "dissatisfied." Nurses reporting being "moderately satisfied" and "very satisfied" were categorized as "satisfied." Intent to leave was characterized by nurses answering yes, that they intended to leave their current employer within 1 year.

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Analysis

We used t tests for continuous variables and χ2 tests for categorical variables to estimate differences between Magnet and non-Magnet hospitals. We tested differences between the groups at the hospital level to estimate differences between the hospitals (Magnet and non-Magnet). To estimate differences between nurse job dissatisfaction, burnout, and intent to leave in Magnet and non-Magnet hospitals, we implemented a series of logistic regression models. In the first step, we estimated the likelihood of outcomes in Magnet hospitals when controlling only for nurse characteristics (age, experience, etc). Next, we estimated models controlling for nurse and hospital characteristics (eg, teaching status, bed size). The final model estimated the effects of Magnet status while accounting for individual nurse factors, hospital characteristics, and hospital-nursing characteristics (staffing, work environment, and education). We estimated these models sequentially to understand the effects of Magnet status in relation to each of the controls. All analyses were conducted with STATA version 11 (StataCorp, College Station, Texas).

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Results

Our sample included 26,276 registered direct patient care nurses working in 567 hospitals (Table 1). Within that sample, 4,562 nurses were working in 46 Magnet hospitals and 21,714 nurses were working in non-Magnet hospitals. Magnet hospitals nurses were demographically similar to non-Magnet hospitals. On average, Magnet hospitals were larger in bed size and had a higher proportion of teaching facilities and amount of technology (Table 1).

Table 1
Table 1
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In Table 2, we provide results from testing differences between Magnet and non-Magnet hospitals. Magnet hospitals were more likely to be teaching institutions (χ2 = 3.93, P = .05), have high technology (χ2 = 14.90, P < .001), have nonprofit status (χ2 = 11.11, P < .001), and have a smaller average number of beds (t = −5.04, P < .001). There were no significant differences in the mean years of nurses' experience between Magnet and non-Magnet (t = −1.06), P = .29) or the proportion of nurses educated in the United States (t = 0.29, P = .77). Magnet hospitals had a higher proportion of specialty-certified nurses (t = −2.80, P < .05). Our results show that Magnet hospitals have significantly better work environments (t = −5.29, P < .001) and a higher proportion of nurses with BSN or higher education (t = −2.27, P < .05) than non-Magnet hospitals.

Table 2
Table 2
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We did not initially find a significant difference in staffing (t = 1.13, P = .26) between Magnet and non-Magnet hospitals. Because 1 of the states, California, has mandated staffing ratios28 that might erase differences between Magnet and non-Magnet hospitals, we examined state-specific staffing between Magnet and non-Magnet hospitals (Table 3). When California hospitals are excluded, we found the number of patients per nurse in Magnet hospitals to be significantly lower than in non-Magnet hospitals (t = −5.29, P < .001). When we test the state of California alone, we find staffing to not be significant between the 2 groups (t = 1.36, P = .18), as might be expected given the California staffing legislation. It is notable, however, that the mean (SD) patient workload in California Magnet hospitals is lower at 3.89 (0.32) compared with 4.27 (0.74) in non-Magnet hospitals in California. The relatively small number of Magnet hospitals in our sample of California hospitals (n = 7) may have impacted the significance level.

Table 3
Table 3
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As shown in Table 4, nurses in Magnet hospitals were 18% less likely to be dissatisfied (P < .05) and 13% less likely to have high levels of burnout (P < .05), when controlling for individual nurse, hospital, and hospital-level nursing characteristics (Table 4, model 3). Nurses in Magnet hospitals were significantly less likely to report intent to leave their current position (P < .05). However, when hospital characteristics like teaching status and size were introduced, the intent to leave variable became only marginally significant.

Table 4
Table 4
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Discussion

We provide evidence from a large study that Magnet hospitals have better work environments and a more highly educated nurse workforce. Outside of California where nurse staffing mandates decrease variation in staffing, Magnet hospitals have significantly better nurse staffing reflected in nurses caring for fewer patients each. Nurses in Magnet hospitals are significantly less likely to experience high burnout or be dissatisfied with their jobs than nurses in non-Magnet hospitals. Our results are consistent with a substantial and growing research base on Magnet hospitals that has accumulated over several decades showing significantly better work environments in Magnet hospitals and better nurse outcomes.

It may be the case that the study by Trinkoff et al2 was underpowered to detect differences with only 14 Magnet hospitals out of 171 studied compared with the 47 Magnet hospitals among 567 hospitals in the present study. The results of our study suggest that there is no reason to believe that the long established positive differences for nurses between Magnet and non-Magnet hospitals are any different today than they were 2 decades ago. Magnet hospitals still show superiority in nurse work environments and nurse outcomes over non-Magnet hospitals.

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Limitations

The cross-sectional nature of our study limits our ability to make causal inferences. In 2006, approximately 220 hospitals in the country were Magnet credentialed. With only 46 captured in the 4 states in our study, or slightly higher than 20% of Magnet hospitals at the time, we cannot be certain that those studied are representative of all Magnet hospitals. However, we note that the total number of hospitals in our study accounted for almost 25% of patients hospitalized in the United States during the study period.

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Conclusions

Our results provide continued evidence demonstrating superior nurse work environments in Magnet hospitals compared with non-Magnet hospitals. Better work environments in Magnet hospitals are associated with lower nurse job dissatisfaction and burnout. Three decades of evidence showing superior outcomes for Magnet hospitals place this organizational innovation into a class all of its own as "best practice," which deserves the attention of hospital leaders, nurses, and the public.

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References

1. Drenkard K. The business case for Magnet. J Nurs Adm. 2010;40(6):263-271.

2. Trinkoff A, Johantgen M, Storr C, et al. A comparison of working conditions among nurses in Magnet and non-Magnet hospitals. J Nurs Adm. 2010;40(7-8):309-315.

3. Aiken L, Havens D, Sloane D. The Magnet nursing services recognition program: a comparison of two groups of Magnet hospitals. J Nurs Adm. 2000;39(suppl 7/8):S5-S14.

4. Lake E, Friese C. Variations in nursing practice environments: relation to staffing and hospital characteristics. Nurs Res. 2006;55(1):1-9.

5. McClure M, Poulin M, Sovie M, Wandelt M. Magnet Hospitals: Attraction and Retention of Professional Nurses. Kansas City, MO: American Academy of Nurses; 1983:1-135.

6. Kramer M, Hafner L. Shared values: impact on staff nurse job satisfaction and perceived productivity. Nurs Res. 1989;38(3):172-177.

7. Aiken L, Smith H, Lake E. Lower Medicare mortality among a set of hospitals known for good nursing care. Med Care. 1994;32(8):771-787.

8. American Nurses Credentialing Center. History of the Magnet program. Available at http://www.nursecredentialing.org/Magnet/ProgramOverview/HistoryoftheMagnetProgram.aspx Updated 2011. Accessed April 19, 2011.

9. American Nurses Credentialing Center. Find a magnet facility. Available at http://www.nursecredentialing.org/Magnet/FindaMagnetFacility.aspx. Updated 2011. Accessed April 18, 2011.

10. American Hospital Association. Fast facts on US hospitals. Available at http://www.aha.org/aha/resource-center/Statistics-and-Studies/fast-facts.html. Updated 2011. Accessed April 2, 2011.

11. Brady-Schwartz DC. Further evidence on the Magnet Recognition Program: implications for nursing leaders. J Nurs Adm. 2005;35(9):397-403.

12. Lacey S, Cox K, Lorfing K, Teasley S, Carroll CA, Sexton K. Nursing support, workload, and intent to stay in Magnet, Magnet-aspiring, and non-Magnet hospitals. J Nurs Adm. 2007;37(4):199-205.

13. Spence Laschinger H, Almost J, Tuer-Hodes D. Workplace empowerment and Magnet hospital characteristics: making the link. J Nurs Adm. 2003;33(7/8):410-422.

14. Shields MA, Ward M. Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intention to quit. J Health Econ. 2001;(20):677-701.

15. Armstrong K, Laschinger H, Wong C. Workplace empowerment and Magnet hospital characteristics as predictors of patient safety climate. J Nurs Adm. 2009;39(suppl 7/8):S17-S24.

16. Tourangeau A, Cranley L. Nurse intention to remain employed: understanding and strengthening determinants. J Adv Nurs. 2006;55(4):497-509.

17. Lake E. Development of the practice environment scale of the Nursing Work Index. Res Nurs Health. 2002;25(3):176-188.

18. Friese C, Lake E, Aiken L, Silber J, Sochalski J. Hospital nurse practice environments and outcomes for surgical oncology patients. Health Serv Res. 2008;43(4):1145-1163.

19. American Nurses Credentialing Center. Magnet Recognition Program. Available at http://www.nursecredentialing.org/Magnet.aspx. Updated 2011. Accessed April 18, 2011.

20. Aiken L, Buchan J, Ball J, Rafferty A. Transformative impact of Magnet designation: England case study. J Clin Nurs. 2008;17(24):3330-3337.

21. Ulrich B, Buerhaus P, Donelan K, Norman L, Dittus R. Magnet status and registered nurse views of the work environment and nursing as a career. J Nurs Adm. 2007;37(5):212-220.

22. Aiken L, Clarke S, Sloane D, Lake E, Cheney T. Effects of hospital care environment on patient mortality and nurse outcomes. J Nurs Adm. 2008;38(5):223-229.

23. Aiken L, Clarke S, Sloane D, Sochalski J, Silber J. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA. 2002;288(16):1987-1993.

24. Lake E. Development of the practice environment scale of the Nursing Work Index. Res Nurs Health. 2002;25(3):176-188.

25. Aiken L, Clarke S, Cheung R, Sloane D, Silber J. Educational levels of hospital nurses and surgical patient mortality. JAMA. 2003;290(12):1617-1623.

26. Maslach C, Jackson S, Leiter M. The Maslach Burnout Inventory. 3rd ed. Palo Alto, CA: Consulting Psychologists Press; 1996.

27. McHugh M, Kutney-Lee A, Cimiotti J, Sloane D, Aiken L. Nurses' widespread job dissatisfaction, burnout, and frustration with health benefits signal problems for patient care. Health Aff. 2011;30(2):202-210.

28. Aiken L, Sloane D, Cimiotti J, et al. Implications of California nurse staffing mandate for other states. Health Serv Res. 2010;45(4):904-921.

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