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Patient-Centered Care and Engagement: Nurse Leaders’ Imperative for Health Reform

Pelletier, Luc R. MSN, APRN, PMHCNS-BC, FAAN; Stichler, Jaynelle F. DNS, NEA-BC, FACHE, FAAN

Journal of Nursing Administration: September 2014 - Volume 44 - Issue 9 - p 473–480
doi: 10.1097/NNA.0000000000000102

Although there is agreement about the importance of patient-centered care (PCC) to ensure optimal outcomes for patients, there is a lack of focused instruments to measure PCC. The aims of this article were to synthesize literature related to the concepts PCC and to provide concrete attributes, definitions, and a conceptual model for the concept of PCC

Author Affiliations: Administrative Liaison (Mr Pelletier), Sharp Mesa Vista Hospital, Core Adjunct Faculty, National University, San Diego, California; Professor Emerita (Dr Stichler), Nursing, San Diego State University, and Consultant, Research & Professional Development, Sharp Mary Birch Hospital for Women & Newborns and Sharp Memorial Hospital, San Diego, California.

The authors have no conflicts of interest to disclose.

Correspondence: Dr Stichler, PO Box 28278, San Diego, CA 92064 (

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