OBJECTIVE: The purpose of this study was to determine if teamwork training improved employees’ perception of the culture of safety in the emergency department.
BACKGROUND: Communication failure is frequently the root cause of medication errors, delays in treatment, and wrong-site surgery, leading to an estimated 200 000 deaths annually in the United States.
METHODS: Independent sample comparison study with a quantitative design was conducted with staff who received teamwork training. Posttraining perceptions were measured using the Agency for Healthcare Research and Quality’s patient safety culture survey.
RESULTS: The average score for the 12 domains increased by 9% in positive responses after training. One domain (nonpunitive response to error) had a decrease in the percentage positive score.
CONCLUSION: Training on teamwork skills can lead to a positive improvement of staff perception related to a culture of safety among emergency department staff.
Author Affiliations: ChiefNursing Officer (Dr Jones),Methodist South Hospital, Memphis; Decision Support, Data Specialist II, Division of Patient Safety and Quality (Mr Podila), Methodist Le Bonheur Healthcare, Memphis; Associate Professor and Chair (Dr Powers), MSN Administration and Education Tracks, School of Nursing, Union University, Jackson, Tennessee.
The authors declare no conflicts of interest.
Correspondence: Dr Jones, 1300 Wesley, Memphis TN 38116 (firstname.lastname@example.org).