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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e318283dc02

Utilizing Bedside Shift Report to Improve the Effectiveness of Shift Handoff

Cairns, Leslie L. DNP, RN; Dudjak, Linda A. PhD, RN; Hoffmann, Rosemary L. PhD, RN; Lorenz, Holly L. MSN, RN

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Handoff of patient information during shift report between nurses is a time of risk and liability. A quality improvement project was conducted on a 23-bed inpatient unit to measure the value of a bedside change-of-shift report in improving the effectiveness of shift report. Indicators including end-of-shift overtime, call light usage, nurse perceptions, and patient satisfaction were impacted by the change in process.

© 2013 Lippincott Williams & Wilkins, Inc.



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