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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e31823c16e1
Departments: Spotlight on Leadership

Strategies for Nurse Leaders to Address Aggressive and Violent Events

Hardin, Danielle ACNP, RN, CCRN

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Abstract

According to a 2010 report from the Bureau of Labor Statistics, 48% of all nonfatal injuries from occupational assaults and violent acts occur in healthcare and social service settings. A recent increase in workplace violence has been noted causing a heightened awareness among nurses. Information is scarce both in the literature and in healthcare settings regarding the proper steps to take in the event that violence occurs and de-escalation techniques for aggressive behavior do not work. Nurse leaders should prioritize time to become involved in developing and implementing workplace violence policies including offering education for nurses to deal with aggressive behaviors and violent acts and, learn de-escalation techniques.

© 2012 Lippincott Williams & Wilkins, Inc.

 

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