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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e3182346eae
Articles

A Framework for Patient Safety, Part 2: Resilience, the Next Frontier

Blouin, Ann Scott PhD, MBA, RN, FACHE; McDonagh, Kathryn J. PhD, RN, FACHE, FAAN

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Abstract

Last month in Part 1, the authors discussed the critical aspects associated with building a safety culture and holding staff and leadership accountable through measurement and expected performance. Sustaining a safety culture begins with the human aspects but must reach beyond the underlying systems and processes, which enable resilience and error prevention in today's complex healthcare environment.

© 2011 Lippincott Williams & Wilkins, Inc.

 

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