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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e3181d40dfc
Articles

Implementing an Electronic Change-of-Shift Report Using Transforming Care at the Bedside Processes and Methods

Nelson, Beverly A. PhD, RN, NEA-BC; Massey, Robert PhD, RN, NEA-BC

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Abstract

Bedside nurses are well positioned to make changes that positively affect operations and practice. Using Transforming Care at the Bedside processes and methods, the authors describe the clinical nurse-led development, testing, and implementation of an electronic template and process for change-of-shift report. Outcomes included a reduction in time spent in change-of-shift reports, reduced end-of-shift overtime, and a more standardized process, with staff perceived improved information quality and satisfaction with the process.

© 2010 Lippincott Williams & Wilkins, Inc.

 

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