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Implementing an Electronic Change-of-Shift Report Using Transforming Care at the Bedside Processes and Methods

Nelson, Beverly A. PhD, RN, NEA-BC; Massey, Robert PhD, RN, NEA-BC

Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e3181d40dfc
Articles
Abstract

Bedside nurses are well positioned to make changes that positively affect operations and practice. Using Transforming Care at the Bedside processes and methods, the authors describe the clinical nurse-led development, testing, and implementation of an electronic template and process for change-of-shift report. Outcomes included a reduction in time spent in change-of-shift reports, reduced end-of-shift overtime, and a more standardized process, with staff perceived improved information quality and satisfaction with the process.

Author Information

Authors' Affiliation: Director, Nursing Programs (Dr Nelson), Director, Clinical Nursing (Dr Massey), Division of Nursing, The University of Texas M. D. Anderson Cancer Center, Houston.

Corresponding author: Dr Nelson, The University of Texas M. D. Anderson Cancer Center, 1515 Holcombe Blvd, Unit 82, Houston, TX 77030 (banelson@mdanderson.org).

© 2010 Lippincott Williams & Wilkins, Inc.