Bedside nurses are well positioned to make changes that positively affect operations and practice. Using Transforming Care at the Bedside processes and methods, the authors describe the clinical nurse-led development, testing, and implementation of an electronic template and process for change-of-shift report. Outcomes included a reduction in time spent in change-of-shift reports, reduced end-of-shift overtime, and a more standardized process, with staff perceived improved information quality and satisfaction with the process.
Authors' Affiliation: Director, Nursing Programs (Dr Nelson), Director, Clinical Nursing (Dr Massey), Division of Nursing, The University of Texas M. D. Anderson Cancer Center, Houston.
Corresponding author: Dr Nelson, The University of Texas M. D. Anderson Cancer Center, 1515 Holcombe Blvd, Unit 82, Houston, TX 77030 (firstname.lastname@example.org).