Hospital diversion is a critical issue for hospitals that affects safety and overall patient care. At Wishard Hospital, a public hospital with a level 1 trauma center, we critically reviewed our diversion policies and implemented a series of changes. This hospital-wide process significantly decreased our diversion rates, thereby providing consistent and safe care to our community.
Authors' Affiliations: Trauma Program Manager (Ms Joy), Chief Nursing Officer (Ms Blue), Wishard Health Services, Indianapolis, Indiana; Assistant Professor (Drs Fecher and Simons), Associate Professor (Dr Gomez), Clinical Research Manager (Ms Kemp), Department of Surgery, Indiana University, Indianapolis.
Corresponding author: Ms Kemp, 545 Barnhill Dr, EH 527, Indianapolis, IN 46202 (firstname.lastname@example.org).