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Journal of Nursing Administration:
doi: 10.1097/NNA.0b013e3181d042c0

Professional Coaching as an Effective Strategy to Retaining Frontline Managers

Karsten, Margo PhD, MSN, BSN, RN; Baggot, Deirdre MBA, MSN, RN, NEA-BC; Brown, Amy MS, RN, NE-BC; Cahill, Michael MS

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Historically, executive coaching has been reserved only for the c-suite in healthcare organizations. Expanding this resource to directors and managers has been assumed to be cost-prohibitive. The authors describe an intervention whereby executive coaching was expanded beyond the c-suite, during a critical transition time for the organization in an attempt to positively impact management turnover, staff turnover, and employee satisfaction.

© 2010 Lippincott Williams & Wilkins, Inc.



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