Institutional members access full text with Ovid®

Resilient Organizations: Matrix Model and Service Line Management

Westphal, Judith A. MSN, RN, CNA

Journal of Nursing Administration: September 2005 - Volume 35 - Issue 9 - p 414–419
Article

Resilient organizations modify structures to meet the demands of the marketplace. The author describes a structure that enables multihospital organizations to innovate and rapidly adapt to changes. Service line management within a matrix model is an evolving rganizational structure for complex systems in which nurses are pivotal members.

School of Nursing, University of Wisconsin – Madison.

Correspondence: School of Nursing, University of Wisconsin – Madison, 600 Highland Ave, Madison, WI 53792 (jawestphal@wisc.edu).

© 2005 Lippincott Williams & Wilkins, Inc.