University of Michigan Health System underwent a number of reduction strategies in the early 1990s to address the rising costs of healthcare. By 2001, an analysis revealed that these strategies negatively impacted employee satisfaction and patient care. A team of nurse managers was charged with redesigning the current support structure for nurse managers. The team conducted an analysis of the current situation and designed a new model called the Michigan Leadership Model comprising both administrative and leadership support positions.
Nurse Manager (Ms Dawson), Clinical Nurse Manager (Ms Aebersold), Clinical Nurse Manager (Ms Mamolen), Nursing Director (Ms Goldberg), Nursing Services; OE Consultant (Ms Frank), Human Resources, University of Michigan Health System, Ann Arbor.
Corresponding author: Ms Aebersold, University of Michigan Health System, 1500 E Medical Center Dr, Ann Arbor, MI 48109 (firstname.lastname@example.org).