The emerging field of complexity science offers an alternative leadership strategy for the chaotic, complex healthcare environment. A survey revealed that healthcare leaders intuitively support principles of complexity science. Leadership that uses complexity principles offers opportunities in the chaotic healthcare environment to focus less on prediction and control and more on fostering relationships and creating conditions in which complex adaptive systems can evolve to produce creative outcomes.
Author affiliation: Scripps Mercy Hospital, San Diego, Calif.
Corresponding author: Jamie P. Burns, RD, MBA, Senior Employee Relations Specialist, Scripps Mercy, 4077 Fifth Avenue, San Diego, CA 92103-2180 (firstname.lastname@example.org).