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The Impact of a Prospective Survey-Based Workplace Intervention Program on Employee Health, Biologic Stress Markers, and Organizational Productivity

Anderzén, Ingrid PhD; Arnetz, Bengt B. MD, MPH, MScEPi, PhD

Journal of Occupational and Environmental Medicine: July 2005 - Volume 47 - Issue 7 - p 671-682
doi: 10.1097/01.jom.0000167259.03247.1e
Original Articles

Objective: To study whether knowledge about psychosocial work indicators and a structured method to implement changes based on such knowledge comprise an effective management tool for enhancing organizational as well as employee health and well-being.

Methods: White– collar employees representing 22 different work units were assessed before and after a 1-year intervention program. Subjective ratings on health and work environment, biologic markers, absenteeism, and productivity were measured.

Results: Significant improvements in performance feedback, participatory management, employeeship, skills development, efficiency, leadership, employee well-being, and work-related exhaustion were identified. The restorative hormone testosterone increased during the intervention and changes correlated with increased overall organizational well-being. Absenteeism decreased and productivity improved.

Conclusions: Fact-based psychosocial workplace interventions are suggested to be an important process for enhancing employee well-being as well as organizational performance.

From the Section for Social Medicine, Department of Public Health and Caring Sciences, Uppsala University, and the Center for Environmental Illness and Stress Disorders, CEOS, Uppsala Academic Hospital, Uppsala, Sweden (Drs Anderzén and Arnetz); and the Division of Occupational and Environmental Medicine, Department of Family Medicine, Wayne State University, Detroit, Michigan (Dr Arnetz).

Ingrid Anderzén has no commerical interest related to this article; Bengt B. Arnetz is owner/stockholder of Springlife AB, the commercial owner of QWC.

Address correspondence to: Ingrid Anderzén, PhD, Public Health, Uppsala University, Section for Social Medicine, Uppsala Science Park, Uppsala, Sweden. E-mail address: ingrid.anderzen@pubcare.uu.se.

©2005The American College of Occupational and Environmental Medicine