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Journal for Nurses in Staff Development - JNSD:
Article

Nursing Retention in the Era of a Nursing Shortage: Norton Navigators

Zucker, Bernadette MHA, BSN, RN; Goss, Carol MSN, RN,BC; Williams, Debora BSN, RN; Bloodworth, Laura BS; Lynn, Michelle BSN, CCRN; Denker, Audria RN, CPON; Gibbs, Janice D. BSN, RN,C

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Abstract

Norton Healthcare has launched Norton Navigators, an 18-month mentoring program that matches recent nursing school graduates with experienced nurses. The program has improved Norton Healthcare's retention rate of new nurses and reduced the overall turnover rate for new graduates. Other benefits include saving $40,000 per retained nurse, higher patient satisfaction, and an increase in recruitment.

© 2006 Lippincott Williams & Wilkins, Inc.

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