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Nursing Retention in the Era of a Nursing Shortage: Norton Navigators

Zucker, Bernadette MHA, BSN, RN; Goss, Carol MSN, RN,BC; Williams, Debora BSN, RN; Bloodworth, Laura BS; Lynn, Michelle BSN, CCRN; Denker, Audria RN, CPON; Gibbs, Janice D. BSN, RN,C

Journal for Nurses in Staff Development - JNSD:
Article
Abstract

Norton Healthcare has launched Norton Navigators, an 18-month mentoring program that matches recent nursing school graduates with experienced nurses. The program has improved Norton Healthcare's retention rate of new nurses and reduced the overall turnover rate for new graduates. Other benefits include saving $40,000 per retained nurse, higher patient satisfaction, and an increase in recruitment.

In Brief

The authors describe an 18-month mentoring program that matches recent nursing school graduates with experienced nurses.

Author Information

Bernadette Zucker, MHA, BSN, RN, is Division Director, Staff Development, Norton Healthcare, Louisville, Kentucky.

Carol Goss, MSN, RN,BC, is Clinical Educator, Norton Suburban Hospital, Louisville, Kentucky.

Debora Williams, BSN, RN, is Clinical Educator, Kosair Children's Hospital, Louisville, Kentucky.

Laura Bloodworth, BS, is Former Program Coordinator, Navigator Program, Norton Healthcare, Louisville, Kentucky.

Michelle Lynn, BSN, CCRN, is Clinical Educator, Norton Audubon Hospital, Louisville, Kentucky.

Audria Denker, RN, CPON, is Nurse Retention Manager, Norton Healthcare, Louisville, Kentucky.

Janice D. Gibbs, BSN, RN,C, is Clinical Educator, Norton Hospital, Louisville, Kentucky

ADDRESS FOR REPRINTS: Carol Goss, 995 Morning Glory Lane, Shelbyville, KY 40065 (e-mail: Carol.goss@nortonhealthcare.org).

© 2006 Lippincott Williams & Wilkins, Inc.