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Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0000000000000056

Patients' Perceptions of Bedside Handoff: The Need for a Culture of Always

Ford, Yvonne PhD, RN; Heyman, Anita MSN, NEA-BC, RN; Chapman, Yvonne L. MSN, FNP-BC, RN

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Current literature on patients' perceptions of bedside handoff describes studies using qualitative, anecdotal, and/or indirect measurement. This study identifies patients' perceptions of the bedside handoff through direct and quantitative measurement. The statistically significant findings from a survey of 103 medical surgical adult patients demonstrate that registered nurse bedside handoff has a positive effect on patient perceptions of safety, understanding, and satisfaction. Bedside end-of-shift handoff is most effective when it is performed consistently.

© 2014 Wolters Kluwer Health | Lippincott Williams & Wilkins


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