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Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0000000000000035
Articles

Patients' Views on Bedside Nursing Handover: Creating a Space to Connect

Jeffs, Lianne PhD, RN; Beswick, Susan MN, RN; Acott, Ashley BMSc; Simpson, Elisa MSc; Cardoso, Roberta PhD, RN; Campbell, Heather MS, RN; Irwin, Terri MN, RN

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Abstract

A study was undertaken to explore patients' experiences and perceptions associated with implementation of bedside nursing handover. Interviews were conducted with patients and analyzed using a directed content analysis. Three themes emerged through which patients described their experience with bedside nursing handover as follows: (1) creating a space for personal connection; (2) “bumping up to speed”; and (3) varying preferences. Health care leaders and nurses can use study findings to tailor strategies to engage patients, taking into account their preferences, in bedside nursing handover.

© 2014 Wolters Kluwer Health | Lippincott Williams & Wilkins

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