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Front Line Environmental Service Staff: Responding to Patient Distress Through Simulation

Winslow, Susan A. MSN, RN, NEA-BC, APHN-BC; Gaines, Jennifer J. BSN, RN; Crawford, Allison N. BSN, RN

Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0b013e318274af5e
DEPARTMENT: Patient Safety