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Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0000000000000039
Articles

The Relationship of Bedside Nurses' Emotional Intelligence With Quality of Care

Adams, Kelly L. MSN, RN, PCCN; Iseler, Jackeline I. MSN, RN, ACNS-BC

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Abstract

Emotional intelligence, a predictor of productivity and success, may impact behaviors responsible for quality of care. This study examined if emotional intelligence of units' bedside nurses is related to the quality of care delivered to the patients. In this study, emotional intelligence was found to be correlated to the number of Clostridium difficile infections, MRSA infections, patient falls with injury, and pressure ulcer screenings (P < .001) in the inpatient acute care setting.

© 2014 Wolters Kluwer Health | Lippincott Williams & Wilkins

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