Skip Navigation LinksHome > April/June 2012 - Volume 27 - Issue 2 > Blending Evidence and Innovation: Improving Intershift Hando...
Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0b013e318241cb3b

Blending Evidence and Innovation: Improving Intershift Handoffs in a Multihospital Setting

Thomas, Lily PhD, RN; Donohue-Porter, Patricia PhD, RN

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Ineffective handoffs have been identified as a barrier to patient safety and quality and as a key area for improvement. Handoffs require a process for effective transfer of critical information. A redesigned nurse-to-nurse intershift handoff was implemented in 7 hospitals of a multisite system. The redesign included combining evidence and an innovative approach developed by nurse managers to improve intershift report. Results included an increase in nurse and patient satisfaction.

© 2012 Lippincott Williams & Wilkins, Inc.


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