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Nurses' Perceptions of Error Reporting and Disclosure in Nursing Homes

Wagner, Laura M. PhD, RN, GNP-BC; Harkness, Kimberley BScN, RN; Hébert, Philip C. MD; Gallagher, Thomas H. MD

doi: 10.1097/NCQ.0b013e318232c0bc
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Nurses have an obligation to disclose an error when one occurs. This study explored 1180 nurses' perceptions of error disclosure in the nursing home setting. Nurse respondents found disclosure to be a difficult process. Registered nurse respondents and nurses who had prior experience disclosing a serious error were more likely to disclose a serious error. The study has implications to improve nursing education, policy, and patient safety culture in the nursing home setting.

New York University College of Nursing, Hartford Institute for Geriatric Nursing, New York, NY (Dr Wagner); Markham Stouffville Hospital, Markham, ON, Canada (Ms Harkness); Sunnybrook Health Sciences Centre, Toronto, ON, Canada (Dr Hébert); and University of Washington Medical Center, Seattle, WA (Dr Gallagher).

Correspondence: Laura M. Wagner, PhD, RN, GNP-BC, New York University College of Nursing, Hartford Institute for Geriatric Nursing, 726 Broadway, Room 1024, New York, NY 10003 (lmw9@nyu.edu).

The authors declare no conflict of interest.

This study was funded by the Canadian Institutes of Health Research.

Accepted for publication: August 20, 2011.

Published online before print: September 10, 2011.

© 2012 Lippincott Williams & Wilkins, Inc.