You could be reading the full-text of this article now if you...

If you have access to this article through your institution,
you can view this article in

Are Call Light Use and Response Time Correlated With Inpatient Falls and Inpatient Dissatisfaction?

Tzeng, Huey-Ming PhD, RN; Yin, Chang-Yi MA

Journal of Nursing Care Quality:
doi: 10.1097/NCQ.0b013e3181955f30
Article
Abstract

Inpatients use call lights to seek nurses' assistance. Although implied in patient safety, no studies have analyzed data related to the use of or response time to call lights collected by existing tracking mechanisms monitoring nursing practice. This study used archived hospital data to determine the correlation of the call light use rate and the average call light response time with the fall rate, injurious fall rate, and patient satisfaction scores in acute inpatient care settings.

Author Information

Division of Nursing Business and Health Systems, School of Nursing, University of Michigan, Ann Arbor (Dr Tzeng); and Department of History, Chinese Culture University, Taipei, Taiwan (Mr Yin).

Corresponding Author: Huey-Ming Tzeng, PhD, RN, Division of Nursing Business and Health Systems, School of Nursing, University of Michigan, 400 N Ingalls, Room 4156, Ann Arbor, MI 48109 (tzeng_hueyming@yahoo.com).

Accepted for publication: November 8, 2008

© 2009 Lippincott Williams & Wilkins, Inc.