Skip Navigation LinksHome > April/June 2009 - Volume 24 - Issue 2 > Standardization of Change‐of‐Shift Report
Journal of Nursing Care Quality:
doi: 10.1097/01.NCQ.0000347451.28794.38

Standardization of Change‐of‐Shift Report

Athwal, Pam MSN, RN; Fields, Willa DNSc, RN, FHIMSS; Wagnell, Esther BSN, RN

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This article describes a clinical nurse–led initiative that changed the traditional group shift report in the conference room to a combination of a written report with a nurse-to-nurse verbal exchange at the patient's bedside. The new process resulted in less time spent in shift report, financial savings from reduced overtime, and a decrease in the number of patient falls and call lights during change of shift.

© 2009 Lippincott Williams & Wilkins, Inc.


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